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Give people a reason to pay attention from the start.
Give people more than information. Help them understand, remember, and use what you share. Explore eight practical principles for making your message land.
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INFORMATION → UNDERSTANDING → ACTION
A room can be quiet while people are confused, distracted, or unsure what to do. Engagement grows when people see why your message matters and have a way to connect it to their own work.
“Here are the five steps in our new process. Let me walk you through each one.”
“A customer needs an answer today. Which step would you take first—and why?”
An illustrative example of moving from explanation into relevant practice.
Start with one principle and consider how it could change your next presentation, training session, or conversation. Select a principle for a practical prompt.
Give your opening and closing deliberate attention. Use them to establish your purpose and reinforce what matters most.
“What do I want people to remember from my first and final moments?”
Invite people to contribute, make choices, and connect the message to their own experience. Give them a part in the learning.
“Where can they make this idea their own?”
Consider how the experience feels. Encouragement and constructive feedback can help people feel more willing to participate and practice.
“What will help people feel comfortable trying something new?”
Connect your message to a real concern, goal, or situation your audience recognizes. Help them see why it matters.
“Why should these people care about this today?”
Consider what people already know and what they need before taking the next step. Begin where your audience is.
“What do they need before they can use this?”
Make the message manageable. Break a complex idea into clear parts and build toward the bigger picture.
“What is the simplest useful place to begin?”
Make an important idea concrete through a meaningful example, story, demonstration, or experience. Help people recognize its significance.
“What would make this idea meaningful enough to remember?”
Return to important ideas through practice, reflection, and application. Give people more than one opportunity to use them.
“How can they revisit this idea in a useful way?”
Select any principle to open or close its explanation.
My CARE pathway gives you a practical way to think about your next message. Use the eight principles to strengthen the choices you make along the way.
Give people a reason to pay attention from the start.
Make your point clear enough to understand and explain to someone else.
Connect the message to the people and situations in front of you.
Help people choose a meaningful response or next step.
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Business owners, leaders, trainers, sales professionals, speakers, and technical experts who want to help people understand, remember, and use their message.
No. Adult learning principles can inform presentations, leadership conversations, sales discussions, networking introductions, and other situations where you need to create understanding.
Start with one principle that fits your situation. Try a practical adjustment, notice the response, and use what you learn to improve your next conversation.
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Practical communication strategies, speaking insights, learning opportunities, and program updates, including The Speaker’s Edge™. You may unsubscribe at any time.
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Start with one principle. Bring it to your next conversation. Build from there.
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